- Every rug is handmade and require's special care
- Do not machine wash or iron
- Recommended to be placed on a flat low traffic area or to be hung on the wall
- Avoid excessive foot traffic as this is a decorative piece
- May be cleaned with a vacuum cleaner and spot clean with mild detergent and water
- Refrain from using harsh chemicals, bleach, or abrasive cleaning agents. These substances can damage the fibers and cause fading
- Rug's may shed over time but that is completely normal. Trim any excess yarn with scissors
- If you plan to store your rug for an extended period, clean it thoroughly, roll it up with the pile facing inward, and wrap it in a breathable material. Store the rug in a cool, dry area
Rug Care
Shipping & Returns
- *All sales are final
- If the item arrives damaged upon delivery, please email the photos immediately. Exchanges may be considered, however all custom order sales are final.
Custom Orders
- If you are wanting to get a custom rug made or are interested in any of the freelance design services that we acquire, simply start by filling out the contact form sheet on the contact page or email me at isaaklochridge@ymail.com
- Make sure to include size, colors, design and any additional details and we will reply within 24-48 hours
- For our freelance design services, whether it's graphic design, 3D design, or photography, simply provide us with an overview of your project requirements. Share your goals, branding guidelines, and any specific elements you'd like us to incorporate into the design.
- After understanding your needs, we'll provide you with a detailed invoice for the custom order. The invoice will include the estimated cost and the timeframe required to complete the project. We believe in transparency, so there won't be any hidden costs.
- We'll keep you updated on the progress throughout the production process. Once the item is completed, we'll carefully package it and arrange for its safe delivery to your designated address.
Legal
- All artworks, designs, images, illustrations, graphics, and any other creative content showcased on sunshinedesignsstudio.com are protected under copyright law. This protection extends to the originality and expression of these works, which means that any unauthorized use, reproduction, or distribution of our copyrighted materials is strictly prohibited.
- We understand the importance of sharing and appreciating art, and we welcome visitors to explore and enjoy the creations displayed on our website. However, any usage beyond personal viewing, such as downloading, reproducing, distributing, or modifying our copyrighted works, requires explicit permission
- We actively monitor the use of our copyrighted materials across various platforms and channels. If we discover any unauthorized use or infringement, we will take appropriate legal action to protect our rights
- We may feature content from third-party artists or designers under proper licensing agreements or with explicit permission. In such cases, the copyrights remain with the original creators, and their terms of usage apply. Please respect their intellectual property rights as you would with our own.